Wayzn Support Agent

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Articles

Recent activity by Wayzn Support Agent Recent activity Votes
  • Hinge is stuck in the disengaged position

    Hinge is stuck in the disengaged position If your Wayzn gets physically stuck in the upright disengaged position it may be that the hinge locking mechanism just needs a little lubrication.  With a ...

  • Setup Issues

    Wayzn app finds Bluetooth but fails to continue to next step Wayzn app isn't finding my WiFi Wayzn app fails to complete the Checking Connection step   Wayzn app finds Bluetooth but fails to cont...

  • Issues with general operation

      Door reopens and tries closing multiple times Getting the Obstruction Door Ajar message Troubleshooting steps  ____________________   Door reopens and tries to close multiple times If Wayzn Sma...

  • Connected Devices: Alexa

    WARNING: OPENING AND CLOSING DOORS REMOTELY CAN BE DANGEROUS. THE SAFEST WAY TO USE WAYZN WHEN AWAY FROM HOME IS TO FIRST CHECK THE AREA WITH A CAMERA BEFORE MANUALLY OPERATING WAYZN. AUTOMATION IS...

  • Will Wayzn Smart Pet Door work for me?

    Will Wayzn Smart Pet Door work with my door? Can I install Wayzn Smart Pet Door myself? How does Wayzn Smart Pet Door work? How is Wayzn Smart Pet Door powered? How does Wayzn Smart Pet Door prote...

  • Wayzn Smart Pet Door product specifications & safety

    Where is it made? What colors does it come in? What size sliding doors does it work with? What about external screen doors? What care and cleaning is required? How durable is it? Is Wayzn Smart Pe...

  • Wayzn Smart Pet Door application integrations

    What internet camera does Wayzn Smart Pet Door work with? What voice assistants does Wayzn Smart Pet Door work with? How secure is Wayzn Smart Pet Door? Which communication protocols does Wayzn Sm...

  • Wayzn Smart Pet Door purchase and return process

      What is included with my purchase? What countries do you ship to? How much is shipping? How is VAT/GST handled for Canada? What is your refund policy? What is the warranty on the product How do ...

  • Motion Detection

    The Wayzn motion metection sensor provides a way for you to automatically let your pet out by detecting movement within an area you define just in front of your sliding door opening.  You can let y...

  • Welcome to Wayzn Smart Pet Door

      Welcome to Wayzn Smart Pet Door